Privacy Policy

We collect only what we need to respond to you and to deliver services you have asked for:

• Contact details you submit through enquiry forms, email, phone or our live chat — typically name, work email, phone number, company and the nature of your requirement.
• Engagement information exchanged during a project, such as technical requirements, environment details and correspondence.
• Basic technical data generated when you browse the site, such as pages viewed, approximate location derived from IP, browser and device type.

We do not ask for sensitive personal data through this website, and we ask that you do not send it to us over unencrypted channels.

• To respond to enquiries, prepare quotes and scope engagements.
• To deliver, support and operate contracted services.
• To meet accounting, tax and other legal obligations in India.
• To improve the website and understand which content is useful.

We use a small number of third-party providers to run this website and our business — for example website hosting, live chat, email and cloud infrastructure providers. They process data only on our instructions and only to the extent needed to provide their service.

Where a client engagement involves a specific cloud or licensing vendor, that vendor's own terms and privacy policy also apply to data hosted with them.

This website uses cookies and similar technologies for basic functionality and for anonymous usage measurement. Our live chat widget sets cookies so a conversation can be continued across page views. You can block or delete cookies in your browser; the site will continue to work, though chat continuity may be affected.

Enquiry data is kept for as long as needed to follow up and, where a relationship begins, for the duration of the engagement plus the period required by Indian statutory and tax record-keeping rules. Data no longer needed is deleted or anonymised.

You can ask us to confirm what personal information we hold about you, correct it, delete it where we are not required to keep it, or stop sending you commercial messages. Write to info@archonovasystems.com and we will respond within a reasonable period.

We may update this policy as our services or obligations change. The revision date at the top of this page always reflects the current version.